Providing quality customer service resources is our priority. We realize the importance of a customer being informed to properly make the best decisions. For that reason, we encourage you to speak to one of our representatives. Whether it be about implementing an Association or Franchise Program, administrative issues, or just trying to understand the products and services we offer, we can help you.

E-mail

For fast and direct customer service, you may e-mail us at any time at:

customerservice@AffinityBenefitResources.com

Phone

To speak to one of our representatives, please call us toll-free at 1-800-536-2230 during normal business hours Monday through Friday, 8:00am to 5:30pm, Eastern Standard Time.

Department Extentions:

• Association and Franchise Affinity Programs - Ext. 125
• Individual and Group Sales, Enrollment, Underwriting - Ext. 100
• Billing, Plan Changes, Claims - Ext. 115

Fax

Fax questions or applications to our office any time at 248-851-3668. Your faxes will be viewed by a representative the same day if received Monday through Friday, 8:00am to 5:30pm, Eastern Standard Time

Mailing Address

Affinity Benefit Resources
30445 Northwestern Highway
Suite 345
Farmington Hills, MI 48334

Diamond Administrative Services
P.O. Box 3063
Farmington Hills, MI 48333